After months of trouble-free operation, Citrix Receiver decided to wreak some havoc one morning last week.
Connecting to work (using Firefox on Ubuntu and Citrix Receiver for Linux 13.8) was trouble free as usual.
However, when I then tried to select a PC to remote into, Citrix informed me that …
“You have chosen not to trust Entrust Root Certification Authority – G2. SSL error 61”
At that point, I reflected that what I knew about Citrix and SSL certificates would fit on the back of a fag packet.
After some intensive “research” it should now fit into a short blog post…
In technological terms, this is an amazing time to be alive.
In many ways, the advances in computing over the last 20-odd years have changed the way we live.
The specific advance that concerns me in this post is the ability to securely and remotely connect from my computer at home, to the computer in the office.
These days, remote working of this nature often requires the Citrix Receiver to be installed on the client machine – i.e. the one I’m using at home.
In my case, this machine is almost certainly running a Linux OS.
This shouldn’t be a problem. After all, the Citrix Receiver is available for Linux. However, as with any application available on multiple platforms, any bugs may be specific to an individual platform.
I was reminded of this recently. Whilst my Windows and Mac using colleagues were able to use the Citrix Receiver with no problems, I found the lack of a working keyboard when connecting to my work machine something of a handicap.
What follows is a quick overview of the symptoms I experienced, together with the diagnosis of the issue. Then I go through the workaround – i.e. uninstalling the latest version of the Receiver and installing the previous version in it’s place.